# Add Phone Numbers

# Pick a Provider

As follow are the providers we currently work with. Different providers support different bots. Choose your provider according to your needs. Create an account with them and pick your number.

phone number providers

UChat has put links for you to jump to their official websites. Press the "Config" button of one of the providers.


  1. click "Sign up" to jump to for example Twilio's website.
  2. change provider in the upper right corner if you need to see other websites.

# Sign Up & Get a Number

Sign up, login in, then you will get to your dashboard:


Click "Get a Trail Number".

twilio number

In the pop-up window, the number is shown on the upper left side, click "Choose this Number" or "Search for a different number". Now you have your own number!

# Connect to Provider

twilio id

In your provider dashboard, click the little button on the right side to copy your "ACCOUNT SID" and "AUTH TOKEN" value back to UChat:

twilio id in UChat

  1. put your copied values in corresponding fields.
  2. click "Save".

# Add your number

Click "Add xx Number" in area 3 in the above picture after connecting your provider with UChat.

twilio find number

Click "Find Number", the system will search all the numbers that are under your provider account. Click "Add" to add one of the numbers.

Thereafter, you are able to see all your connected numbers under the "Phone Numbers" section.

twilio find number

Add new numbers or buy numbers from the drop-down list as below:

add number


"Add Phone Number" and "Add WhatsApp Number" are different. "Add Phone Number" is for voice and SMS bot only.


if you would like to disconnect the WhatsApp / Voice / SMS flow with your number, or create a new flow for that number, click on the number, copy it and click "Release Number". Then your flow is disconnected but stay safe in your "All Flows". Add the number again to create a new flow with it.

😎 Ready to start building your bot? Check how to build flow.

Last Updated: 4/5/2021, 10:54:15 PM